Refund policy
What happens if you pay for something and it is not what you expected.
Draft for legal review. This page was written in plain language and has not been reviewed by a lawyer. Bracketed items must be completed before launch. Last updated 2026-10-14.
Free guides and workflows
Everything published on this site today is free. There is nothing to refund.
Studio services
Services are provided under a written scope agreed before work begins. That document states the price, the deliverables, the review process and what happens if either side stops early. Where the scope and this page disagree, the scope applies. Your statutory consumer rights are unaffected.
Digital products (if offered in future)
No paid downloads are offered today. If we offer any, this page will state clearly whether they can be refunded before you pay, and how to ask. [Digital-product refund terms: to be set by [Legal entity name: to be added before launch] before any paid product is sold.]
How to ask
Use the contact page and tell us what you bought and what went wrong. We reply with what we can do.